At TheGleamingJewelsCo, your satisfaction is our priority. Please review our return and refund policy before making a purchase.

Returns for Damaged or Defective Items:

Im case yiu receive Damaged or defective items Contact our customer service team promptly to initiate the return process. Provide a video of the package opening and clear photos of the damaged items for verification. Upon approval, we will replace the item or issue a refund.

Exchange Policy

We only offer exchanges for damaged items. A mandatory parcel/package opening video must be provided within 24 hours of receiving the item. Damaged items must be returned to us within 7 days of contacting customer service.

Exclusions:
We do not offer refunds for change of mind or damage due to wear and tear. Refer to the care instructions to prevent damage.

Contact Us:
For inquiries or assistance, reach out to our customer service team. We're here to help.